The control room is the company's nerve center, ensuring the smooth running of its activities. Combining aesthetics and technical performance, a well-designed control room is an ergonomic workspace that also reflects the company's values. So, should you opt for a control room that can be visited or not? Here are some answers to help you make up your mind.

The control or supervision room, a reflection of the company's image

A control or supervision room is a room set up to facilitate the control and monitoring of the various actions required for the smooth running of a company's activities. It is therefore equipped with the latest digital innovations, such as high-performance computers, specialized software and many other communication media. In addition, office furniture is ergonomically designed for optimum productivity.

Such a control room is not only an efficient working tool, but also a reflection of the company's values. The human being is also taken into account. By offering them an ergonomic working environment, the company cares about the well-being of its employees. At the same time, it enhances its brand image by conveying excellence through the fulfillment of its employees and the quality of its services.

Opting for a visitable control room: advantages and disadvantages

In France in 2018, 15 million visitors passed through the doors of some 2,000 businesses open to the public. (Source : www.visiteznosentreprises.com)

A company visit is an opportunity to attract both new customers and future employees. Indeed, by opening its doors to visitors, the company gives them the opportunity to discover how it operates and its working environment.

A control room that is both functional and aesthetically pleasing reflects the importance of organization and the company's commitment to excellence. It's a good way of convincing visitors of the company's values.

A visitable control room offers a number of advantages:

  • It helps promote the company's brand image.
  • It enables us to assess the place of our employees within the company.
  • It can create new business opportunities.
  • It can be an asset in the recruitment process; companies with a strong employer brand reduce their hiring costs by 43% (source: LinkHumans).

However, a visitable control room has its limits.

  • It is exposed to a lack of confidentiality.
  • The incessant to-ing and fro-ing is likely to confuse operators, who need to keep all their senses alert.

Choosing a control room that cannot be visited: advantages and disadvantages

For some companies, the control or supervision room is a strategic location for decision-making. For this reason, it is optimized to facilitate communication between teams and the movement of operators.

The advantages of a non-visitable control room include :

  • Confidentiality of operations
  • Securing information flows
  • The performance of operators, who are not disturbed by the comings and goings of visitors

Note that a company that opts for a non-visitable control room, no matter how well designed, will not be able to use it to promote its brand image, nor to showcase the work of its employees.

When should you opt for a visitable control room?

Should you opt for a control room that can be visited, or one that cannot? The answer to this question depends on the company's activities.

If the control room to be designed will enable the company to showcase the skills of its staff and reflect its commitment to excellence, then a visitable control room would be the best solution.

SOA, specialized in ergonomics and design, creates ergonomic, high-performance and aesthetically pleasing control rooms for companies in the service sector.