Renewal of ISO 9001 certification reinforces SOA's commitment to quality.
Its design office, which specializes in the study, design and implementation of workspace layouts, particularly for control and supervision rooms, makes customer satisfaction its top priority.
Why ISO 9001 certification?
ISO 9001, the internationally recognized standard for quality management, provides customers with a guarantee of the company's commitment to continuous improvement in customer satisfaction.
ISO 9001 certification is awarded to companies that focus on the quality of their products and services to boost productivity.
SOA, which ensures the quality of the working environment in the control and supervision rooms entrusted to its care, demonstrates to its customers and prospects that it also looks after the well-being of its employees. SOA proves this by implementing a quality management system.
ISO 9001 certification reflects our determination to promote technical, economic and organizational performance, in order to meet our customers' expectations.
The ISO 9001 certificate, awarded by QAS International after continuous surveillance audits, reflects SOA's commitment to continuous improvement in the quality of its services.
SOA's quality commitments to its customers
By opting to renew its ISO 9001 certification in accordance with the 2015 version, SOA is committed to :
- implement a quality management system, thanks to leadership focused on common objectives;
- satisfy the needs of its customers, by offering them customized solutions that meet their requirements;
- create a motivating work environment conducive to employee involvement and improved productivity;
- set up an approach, a process, to methodically describe the actions to be taken ;
- manage its resources and activities with respect for the environment ;
- continuously improve its services;
- create added value through mutually beneficial relationships with partners and suppliers.
SOA wants its customers to feel confident in the ability of its team of professionals, such as interior architects, ergonomists, designers and decorators, to design and implement the best layout solution.
And all this while taking into account ergonomics, management of technical constraints, aesthetics and budget control.
The benefits of ISO 9001 certification
The award of ISO 9001 certification reflects the SOA company's commitment to a system of continuous improvement, and therefore to meeting a certain level of requirements.
As a result, the company benefits from greater competitiveness on world markets, since it enjoys international recognition.
What's more, certification is a guarantee of seriousness, as the company reduces internal dysfunctions and becomes increasingly efficient.
In fact, by adopting an ISO management system, SOA increases the satisfaction of its customers and employees, who are committed to improving its productivity and performance.
ISO 9001 also has an impact on a company's ability to innovate.
According to research carried out by the "Chaire Performance des organisations", ISO-certified companies spend 27% more on research and development than non-certified companies. As a result, their propensity to develop new products for the market increases by 12% (sources: Junior entreprises).
The renewal of ISO 9001 certification reinforces the quality approach to which SOA has been strongly committed for many years.
